Safety guidelines for captains

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  • Follow the route in the app unless the rider agrees otherwise.

  • No phone use, smoking or eating during trips.

  • Keep the vehicle clean, the air conditioning on, and declared extras (such as a child seat) available.

  • Never ask for any amount not shown in the app, and never serve riders outside the app.

  • Renew documents before they expire; an expired document stops requests from reaching you.

  • Use the SOS button in any danger and call emergency 9999.